To start a return or exchange:

• Contact us on Instagram @o.n.e.percenter or email onepercenterhelp@gmail.com.
• Mention the reason for return and share an uncut, unedited unboxing video.
• Returns without the unboxing video will not be accepted.

Important:

• Issues like damaged, defective, or wrong products must be reported within 24 hours of delivery. 
• Requests made for return and exchange after 48 hours will not be entertained.

CHECK FOR MORE INFORMATION return and exchange AND shipping policy

After receiving and inspecting your return, the refund will be processed to your original payment method within 5–10 business days.

CHECK FOR MORE INFORMATION return and exchange AND shipping policy

• Before Dispatch: You can cancel if your order has not yet been dispatched.
• After Dispatch: Orders that are already dispatched cannot be cancelled.

CHECK FOR MORE INFORMATION return and exchange AND shipping policy